Redesign work with people in the loop - break roles into tasks and pilot new workflows with clear guardrails
▶
Click play to start the module
Introduction to Workforce Optimization & Planning
Learn how HR can lead workforce redesign as AI reshapes tasks and roles
Module Segments
1
▶
Introduction to Workforce Optimization
3 min
2
▶
Task-Level Redesign: Automate/Augment/Human-Led
6 min
3
▶
Workflow Redesign: The 4 R's Framework
5 min
📄
Workforce Optimization GPT
Download PDF
Workforce Optimization Mastery Check
Test your understanding of task mapping, workflow redesign, and the path from horizontal to vertical AI adoption
✓
Assessment Complete!
0/5
Key Takeaways from Module 6
1
Three task categories: Automate (repetitive, rules-based tasks), Augment (AI assists while humans decide), and Human-Led (requires empathy, nuance, strategy, trust). This framework helps identify where AI fits.
2
30-50% of tasks can be AI-enhanced: When properly mapped, organizations can reclaim 5-10+ hours per person per week, reinvesting time into high-leverage activities like coaching, strategy, and culture.
3
Horizontal vs. vertical AI adoption: Horizontal use cases (individual AI tools) don't move the needle. Vertical transformation (AI embedded in workflows and functions) drives real economic impact and ROI.
4
The 4 R's framework: Redesign work at task/workflow level, Reskill the workforce with AI literacy, Redeploy talent into growth areas, and Rebalance as humans and technology evolve together.
5
HR leads workforce redesign: HR writes job descriptions, evaluates workflows, and coaches employees—putting you at the heart of this transformation. Your role is to involve people in the process with clarity and care.
